Judging the model by relying on compensation After the manufacturer promised to replace
A touch-type induction cooker is popular in the market, and the shape of the protruding keys on the front panel is changed, and the machine is operated by induction. Some products have 15 touch keys that are sensitive. Can they also be called touch type?
499 yuan to buy a sensor key
Ms. Chen, who lives in Shenhe District, added a new induction cooker and purchased it at the agent of Northeast Yangzai Hong Kong Jiuyang Electric Co., Ltd., which is 499 yuan. When the pre-boxing test was completed, the salesman pressed each key again, and Ms. Chen could see it so that she could take it home.
The normal touch keys should be lightly touched. When cooking, Ms. Chen encountered obstacles. After research, I found that except the key to the touch, the remaining 14 keys are the key that was previously highlighted, and the appearance and the panel are on a flat surface. This causes the key to be insensitive.
Judging the model on its own
Is it not touch type? In the manual of the induction cooker, pages 2 and 4 respectively list two types of “ultra-thin touch type†and “LED, three-digit, one-touchâ€, and the panel structure is different from that of Ms. Chen. . After careful analysis, Ms. Chen confirmed that she was touch type. Because in the function introduction, Ms. Chen purchased the same products as the former, and had a child lock and other functions less than the latter.
After confirming the model, Ms. Chen contacted the agent. A female shopkeeper introduced that she didn’t understand the situation and advised Ms. Chen: “Isn't there a touch on the key? This induction cooker is of good quality, so you can rest assured that you can't use it to buy a cooker.â€
Manufacturers promise to replace new products
Subsequently, Ms. Chen contacted the manufacturers again during the 15-minute conversation. The manager of the company's last name exhibited a smile from beginning to end, as if listening to jokes and ignoring Ms. Chen’s suggestion that the induction cooker would have such a problem. Later, after questioning, Mr. Zhan explained that he did not understand production, touched many models, and then pushed the responsibility to Ms. Chen. “How can you try to buy things yourself? We are all producing induction cookers according to the requirements of customers. Since we have produced this kind of button cooker, you like this.†A series of “answers†​​made Ms. Chen laugh and cry.
After mediation by this reporter, the exhibitor of the factory expressed his apology and promised to contact the agent to warn him to tell the truth to the consumer in the future. At the same time, he promised to replace Ms. Chen with a new touch-type induction cooker.
Induction Cooker Switch Appliance
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